Our Warranty

An Immediate Value Added Benefit

 

FRAZIER customers immediately receive a two year warranty with their rack purchase.

 

FRAZIER will repair or replace FREE OF CHARGE any parts or sections of storage rack damaged while being used for the purposes for which said racks were designed and sold, when returned to FRAZIER within TWO YEARS from date of customer receipt of racks.

 

Warranty will be honored ONLY if submitted by original purchaser of the rack system and ONLY applies to products manufactured directly by FRAZIER INDUSTRIAL COMPANY.

 

Warranty excludes other manufacture’s components resold by FRAZIER. This is NOT an aesthetic warranty and covers structural damage only. FRAZIER INDUSTRIAL COMPANY reserves the right to determine structural integrity/damage.

 

Customer pays only freight charges. No “Freight Collect” shipments will be accepted. Non-operational disasters including, but not limited to, fire, acts of war, riots and acts of civil disobedience, vandalism, malicious mischief, and other acts of nature, are not included in this warranty.

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    Customer Service: 800.859.1342