Customer Service

Our First Priority

At FRAZIER, we take great pride in the level of service we provide to our customers. With that in mind, we have a dedicated Customer Service Team fully equipped to swiftly address your questions in a timely manner. Automated answering systems are not part of our philosophy. We believe in the traditional ‘phone’ experience. For this reason, you will be assigned your own personal Customer Service Associate, whom you may call directly to discuss your project’s needs.

Our enthusiastic staff of Storage Solution experts will ensure your needs are taken care of from your project’s conception. If you are unsure of where to begin or would like assistance in determining your project’s needs, please contact FRAZIER’s Customer Service at (800) 859-1342, to be connected with your local Account Manager.

Keeping Connected

FRAZIER’s Customer Service will stand by your side long after your initial purchase. Through a series of check-ins, we will monitor the effectiveness of your racking, to ensure it is satisfying your expectations.

FRAZIER is constantly seeking opportunities to improve our customers’ experiences with us. Do you have any suggestions? Please email us directly at customerservice@frazier.com or take our Anonymous Survey to share your thoughts!